Política de Privacidad

21IbizaPrime

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), as well as Spanish Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights, users are informed of the following:

1. Data Controller

Controller: 21IbizaPrime

Activity: Luxury real estate services, holiday rentals and concierge services

Contact email: info@21ibizaprime.com

Location: Ibiza, Spain

2. Personal Data Collected

Through this website, contact forms and advertising campaigns (Meta Ads, Instagram, Facebook and WhatsApp), the following personal data may be collected:

  • Full name

  • Email address

  • Phone number

  • Preferred travel or rental dates

  • Accommodation or service preferences

  • Any other information voluntarily provided by the user

3. Purpose of Data Processing

Personal data will be processed for the following purposes:

  • To manage requests for information related to holiday rentals, villas, experiences and concierge services.

  • To contact the user and send personalized proposals.

  • To manage commercial communications related to the requested services.

  • To improve user experience and service quality.

Under no circumstances will the data be used for purposes other than those described above.

4. Legal Basis for Processing

The legal basis for processing personal data is:

  • The explicit consent of the user, granted when completing forms or contacting us voluntarily.

  • The execution of pre-contractual measures, when the user requests information or quotations.

5. Data Retention

Personal data will be retained:

  • For as long as a commercial or legitimate interest relationship exists.

  • For the time necessary to comply with legal obligations.

  • Until the user requests the deletion of their data.

6. Data Disclosure to Third Parties

Personal data will not be disclosed to third parties, except where legally required or when necessary for the proper provision of the requested services (e.g. collaborators directly involved in managing the request).

7. User Rights

Users may exercise the following rights at any time:

  • Access

  • Rectification

  • Erasure

  • Restriction of processing

  • Objection

  • Data portability

To exercise these rights, users may contact us at:

📧 info@21ibizaprime.com

8. Data Security

21IbizaPrime adopts appropriate technical and organizational measures to ensure the security, integrity and confidentiality of personal data, preventing unauthorized access, alteration, loss or misuse.

9. Use of Data in Advertising Campaigns

Data collected through advertising campaigns on platforms such as Meta (Facebook, Instagram and WhatsApp) will be used exclusively to contact the user regarding their request and will not be used for other purposes without the user’s explicit consent.

10. Changes to This Privacy Policy

21IbizaPrime reserves the right to modify this Privacy Policy to adapt it to legislative changes or updates in its activities. Any changes will be published on this page.